Caereinion Medical Practice, Llanfair Caereinion, Welshpool, Powys, SY21 0RTTel: 01938 810279
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Who provides the GP Out of Hours Service for Powys?
What is 111 and why are you introducing it now?
Why would I phone 111? What help can I get? Do I call this number instead of my GP or 999?
Who will I speak to? Will they know what they are talking about or will they just rely on computer software?
Will I get the help I need straight away or a call back/doctor’s appointment/ambulance?
Is the whole GP out-of-hours service transferring to NHS 111?
What will happen if I forget to call NHS 111 and I call the Shropdoc number instead?
What will happen if I call my GP practice out of hours?
Will I be able to talk to someone in Welsh if I want to?
What happens if I don’t speak English or Welsh?
Is there a website available?
I live on the border between England and Wales. Which service should I contact?
Who runs the 111 phone line?
I have heard that 111 leads to increase in the number of referrals to ambulance services. Is this the case?
Where is the call centre based?
Who do I complain to if I have a concern about 111 and my out of hours care?
Your local CHC can be contacted as follows:
Powys Community Health Council (South Powys residents)1st Floor, Neuadd Brycheiniog, Cambrian Way, Brecon, Powys LD3 7HRTel: 01874 624206Email: email@example.com
Powys Community Health Council (North Powys residents)Ladywell House, Newtown, Powys SY16 1JBTel 01686 627632Email: firstname.lastname@example.org