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Caereinion Medical Practice, Llanfair Caereinion, Welshpool, Powys, SY21 0RTTel: 01938 810279
Please complete and return to email address at end of form
Who provides the GP Out of Hours Service for Powys?
What is 111 and why are you introducing it now?
Why would I phone 111? What help can I get? Do I call this number instead of my GP or 999?
Who will I speak to? Will they know what they are talking about or will they just rely on computer software?
Will I get the help I need straight away or a call back/doctor’s appointment/ambulance?
Is the whole GP out-of-hours service transferring to NHS 111?
What will happen if I forget to call NHS 111 and I call the Shropdoc number instead?
What will happen if I call my GP practice out of hours?
Will I be able to talk to someone in Welsh if I want to?
What happens if I don’t speak English or Welsh?
Is there a website available?
I live on the border between England and Wales. Which service should I contact?
Who runs the 111 phone line?
I have heard that 111 leads to increase in the number of referrals to ambulance services. Is this the case?
Where is the call centre based?
Who do I complain to if I have a concern about 111 and my out of hours care?
Your local CHC can be contacted as follows:
Powys Community Health Council (South Powys residents)1st Floor, Neuadd Brycheiniog, Cambrian Way, Brecon, Powys LD3 7HRTel: 01874 624206Email: email@example.com
Powys Community Health Council (North Powys residents)Ladywell House, Newtown, Powys SY16 1JBTel 01686 627632Email: firstname.lastname@example.org