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We will be closed on the afternoon of Thursday 13 February from 1pm. Phone calls will be covered by the answering service and minor injuries will be covered at Welshpool Hospital 

My Health Online - Prescription Request

The My Health Online system allows you to request a prescription directly into the surgery. The medication has to be on your repeat list, if your medication does not appear on the system please contact the surgery.

To access the prescription part of the system choose the “Prescriptions” option from the menu on the left of the screen –


Select the option at the bottom of the list “Click here to make a new request” if you wish to request a repeat prescription.


Choose the medication you wish to request by looking down the list and then selecting the relevant medication with the tick box on the left of the screen –


Choose “Request Selection” from the bottom right of the screen to request the chosen medication.

Choose “Back” from the bottom left of the screen if you do not wish to request the selected medication.


On ticking the medication and selecting “Request Selection” the following window will appear –


Select “Submit Request” if you want to request the items that are listed in the table from the surgery, these will then be sent electronically to the surgeries system and processed over 48 hours (week days only). Select “Back” if you wish to alter what has been selected.

A confirmation that the items have been requested will be displayed –


Selecting the “Prescriptions Home” option in the bottom right of the screen will take you back to the prescriptions screen –


This screen provides an overview of the requests you have sent to the surgery for your repeat prescriptions.

Clicking the “+” icon next to a request will provide more details.

NHS WalesThis site is brought to you by My Surgery Website