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COVID 19 - if you have a health issue please contact us - all requests for appointments will be triaged by a clinician to arrange an appointment or phone/video consultation. The Dispensary is open as normal but please order your medication online or by phone on 01938 811048 allowing 3 working days before collection. Prescriptions will be handed through the window to avoid anyone entering the building. Volunteers are available to deliver to people in isolation in some communities

My Health Online - Prescription Request

The My Health Online system allows you to request a prescription directly into the surgery. The medication has to be on your repeat list, if your medication does not appear on the system please contact the surgery.

To access the prescription part of the system choose the “Prescriptions” option from the menu on the left of the screen –


Select the option at the bottom of the list “Click here to make a new request” if you wish to request a repeat prescription.


Choose the medication you wish to request by looking down the list and then selecting the relevant medication with the tick box on the left of the screen –


Choose “Request Selection” from the bottom right of the screen to request the chosen medication.

Choose “Back” from the bottom left of the screen if you do not wish to request the selected medication.


On ticking the medication and selecting “Request Selection” the following window will appear –


Select “Submit Request” if you want to request the items that are listed in the table from the surgery, these will then be sent electronically to the surgeries system and processed over 48 hours (week days only). Select “Back” if you wish to alter what has been selected.

A confirmation that the items have been requested will be displayed –


Selecting the “Prescriptions Home” option in the bottom right of the screen will take you back to the prescriptions screen –


This screen provides an overview of the requests you have sent to the surgery for your repeat prescriptions.

Clicking the “+” icon next to a request will provide more details.

NHS WalesThis site is brought to you by My Surgery Website